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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Galo Diaz De Leon

Galo Diaz De Leon

March 23, 2026

5  out of  5
rating by Galo Diaz De Leon
"Great service clear concise info, Spoke with Ana and covered several topics regarding my policies in addition to learning more about my coverage she assisted with any questions I had."
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Carlos Morales

March 23, 2026

5  out of  5
rating by Carlos Morales
"Exelent service"
Profile photo of Cesar Regalado

Cesar Regalado

March 18, 2026

1  out of  5
rating by Cesar Regalado
"This place is a lie Ximena Gastelum helped me get my monthly rate down for the first 2 months but I signed a 6 month contract for one price the same price and 2 months later it went up 100 dollars after it’s written that it wasn’t going to change a bunch of bs"
We responded:
"Cesar, I am sorry to hear you did not receive 5-star service from my office. I would like to discuss this with you and see how we can work together to resolve it. Please call me at 619-569-2220x4 or email me at joe@joefinch.com. "
Profile photo of Jose Gastelum

Jose Gastelum

March 18, 2026

5  out of  5
rating by Jose Gastelum
"Ask for Ximena Gastelum if you need help with your insurance! She is the best 100% recommend. Excellent customer service!!!"
Profile photo of Daniel Coronado

Daniel Coronado

March 11, 2026

4  out of  5
rating by Daniel Coronado
"Had this insurance for the past 15 yeas they have a great team always have time to answer my questions and call."
We responded:
"Thank you for being a loyal client for the past 15 years. We truly appreciate your trust in us. We’re glad our team has been helpful and available to answer your questions. We are always working to provide the best value and service possible."
Profile photo of Martin Alcaraz

Martin Alcaraz

March 6, 2026

5  out of  5
rating by Martin Alcaraz
"Ana muy eficiente muy amable buen servicio al cliente"
Profile photo of JORGE PANTOJA

JORGE PANTOJA

March 5, 2026

5  out of  5
rating by JORGE PANTOJA
"Dennise Juárez muy buena agente, me ayudó para procesar un claim, solicitar una tarjeta de crédito para facilitarme los pagos de mi aseguranza."
We responded:
"Gracias, Jorge, por sus amables palabras. Nos alegra que Dennise haya podido asistirle con su reclamo y facilitarle la tarjeta de crédito para los pagos. ¡Nuestro equipo siempre está aquí para apoyarle!"
Profile photo of Reynaldo Rivera

Reynaldo Rivera

March 5, 2026

5  out of  5
rating by Reynaldo Rivera
"Ximena me dio excelente servicio. 100% recomendada. Muchas gracias!!"
We responded:
"Gracias, Reynaldo. Nos alegra saber que Ximena le brindó un excelente servicio. Nuestro equipo agradece su recomendación y espera poder asistirle nuevamente."
Profile photo of Ericka G

Ericka G

March 5, 2026

5  out of  5
rating by Ericka G
"Called in today to add a vehicle to our existing policy and received help Ximena. She was super helpful, answered all our questions and was very professional. Thank you for your help!"
We responded:
"Thank you, Ericka! We’re pleased Ximena was able to help you add your vehicle and answer all your questions professionally. Our team is always ready to support your insurance needs."
Profile photo of Betty Covington

Betty Covington

March 4, 2026

5  out of  5
rating by Betty Covington
"Luis was friendly and knowledgeable. He was easy to talk with and answered my questions satisfactorily."
We responded:
"Thank you, Betty! We’re glad Luis was friendly, knowledgeable, and made you feel comfortable. Our team strives to provide excellent service to all our customers."
Profile photo of Juan Limon

Juan Limon

March 3, 2026

5  out of  5
rating by Juan Limon
"Ana excelente trabajo muy amable"
We responded:
"Gracias, Juan. Agradecemos sus comentarios positivos sobre el excelente y amable servicio de Ana. Todo nuestro equipo está agradecido por su apoyo."
Profile photo of Alfonso Osuma

Alfonso Osuma

March 3, 2026

5  out of  5
rating by Alfonso Osuma
"Ana did a great job explain in coverages and service"
We responded:
"Hi Alfonso, thank you so much for your kind words! I’m glad Ana was able to clearly explain the coverages and provide great service. We appreciate your feedback and look forward to continuing to assist you"
Profile photo of Robert Yorton

Robert Yorton

March 2, 2026

5  out of  5
rating by Robert Yorton
"Una muy buena atención. Con una muy buena aclaración de la cuenta"
We responded:
"Hola Robert, muchas gracias por su comentario. Nos alegra saber que encontró un buen precio y que la atención y aclaración de su cuenta fueron claras. Estamos aquí para ayudarle cuando lo necesite. ¡Saludos!"
Profile photo of Jose Castro

Jose Castro

February 26, 2026

5  out of  5
rating by Jose Castro
"Todo el staff muy amable, Sandra siempre con una excelente atencion."
We responded:
"Hola José. Muchas gracias por sus palabras. Nos esforzamos por ofrecer siempre una atención cercana y profesional, y nos alegra saber que Sandra y el equipo cumplieron con sus expectativas. Estamos aquí para ayudarle en lo que necesite."
Profile photo of victor becerra

victor becerra

February 24, 2026

5  out of  5
rating by victor becerra
"Es un excelente este servicio en los trámites que hago, Martha siempre me ayuda inmediatamente en todas mis preguntas."
We responded:
"Victor, agradecemos el tiempo que tomó para dejarnos su recomendación.¡Apreciamos su negocio con nosotros!"
Profile photo of Cristina Iturralde

Cristina Iturralde

February 22, 2026

5  out of  5
rating by Cristina Iturralde
"Ana has been amazing to work with at State Farm. She is professional, patient, and very knowledgeable. She took the time to explain my coverage clearly and helped me find the best option for my vehicle insurance. Excellent customer service and great communication. I highly recommend Ana!… Claramente una gran persona, explica muy bien y tiene excelente customer service."
We responded:
"Thank you, Cristina! We’re delighted that Ana provided clear explanations and helped you find the best insurance options. Our team values your recommendation and is here for any future needs."
Profile photo of Brian Deck

Brian Deck

February 19, 2026

5  out of  5
rating by Brian Deck
"Ximena is an amazing agent, she took the time to help me get a claim started when assistance was needed, she guided me through the process and was very kind and professional with me, and I am very please with how she handled my situation, I would highly recommend her to anyone looking for a good insurance agent. 5 stars all around!"
We responded:
"Thank you so much, Brian! We’re so glad to hear how well Ximena took care of you, she truly goes above and beyond for every customer, and it’s wonderful to see her hard work recognized. We’ll definitely pass along your kind words to her. Your recommendation means a lot to us!"
Profile photo of Karina Bahena

Karina Bahena

February 13, 2026

5  out of  5
rating by Karina Bahena
"Ximena is great, I love her service! I recommend her she is the best!"
We responded:
"Thank you so much, Karina! We’re thrilled to hear you had a great experience with Ximena. We appreciate your recommendation!"
Profile photo of Lidia Jimenez

Lidia Jimenez

February 13, 2026

5  out of  5
rating by Lidia Jimenez
"Sandra una buena persona y explicarme todo y cada cosa de la póliza"
We responded:
"Gracias, Lidia, por sus amables palabras. Nos alegra saber que Sandra pudo explicarle todo claramente. Estamos siempre a su disposición para ayudarle."
Profile photo of Jose Flores

Jose Flores

February 12, 2026

5  out of  5
rating by Jose Flores
"Sandra tiene muy buena atención al cliente y da mucha información."
We responded:
"Gracias, José, por su comentario. Nos alegra saber que Sandra le brindó una excelente atención y toda la información que necesitaba."
Profile photo of Jacob Edmonds

Jacob Edmonds

February 9, 2026

5  out of  5
rating by Jacob Edmonds
"Agent Ximena was the best at this firm. For sure recommend her if you’re interested in insurance. Very helpful and good sense of humor. One of the few employees I’ve worked with that deserves a vacation."
We responded:
"Hello Jacob! Thank you so much for your kind words and recommendation! We’re thrilled to hear that Ximena provided you with excellent service and made your experience enjoyable. We’ll be sure to pass along your thoughtful message to her. We truly appreciate your support and look forward to assisting you again in the future."
Profile photo of Juan Carlos Scolari

Juan Carlos Scolari

February 4, 2026

5  out of  5
rating by Juan Carlos Scolari
"Sandra me dio muy buena información..!!!! Gracias"
We responded:
"¡Muchas gracias por sus amables palabras, Juan Carlos! Nos alegra saber que Sandra le brindó información útil. Estamos aquí para ayudarle en todo lo que necesite."
Profile photo of Shanica Arnold

Shanica Arnold

February 3, 2026

5  out of  5
rating by Shanica Arnold
"Been with Luis for 6 years he is the best he takes good care of me love him"
We responded:
"Shanica, thank you for your loyalty over the past 6 years! Luis truly appreciates your trust and looks forward to continuing to take great care of you. We’re grateful to have you as part of our State Farm family! "
Profile photo of Oscar Arreola

Oscar Arreola

January 31, 2026

5  out of  5
rating by Oscar Arreola
"Muy buen servicio gracias Sandra"
We responded:
"¡Muchas gracias por tu reseña, Óscar! Estamos muy felices de atender sus necesidades de seguro. Informe al equipo de agentes de State Farm de Joe Finch si podemos ayudar con algo más. – Joe "
Profile photo of Humberto Gomez

Humberto Gomez

January 31, 2026

5  out of  5
rating by Humberto Gomez
"EXCELLENT SERVICE I'M VERY HAPPY with Sandra"
We responded:
"Humberto, we are so happy to hear we are able to provide you with a positive insurance experience. Thank you for your review! "