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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Oziel Leyva

April 28, 2026

5  out of  5
rating by Oziel Leyva
"I’ve been a client with State Farm for many years never had a complaint. They are on top of everything and respond as soon as possible. Thank you to Ximena for the great customer service and is always ready with a great attitude."
We responded:
"Thank you for being a long-time State Farm customer, Oziel! Dennise is a valuable part of our team, and we are delighted to hear you've had a positive experience. We truly appreciate your loyalty over the years! "
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Marco Antonio Leal

April 27, 2026

5  out of  5
rating by Marco Antonio Leal
"Sandra great person"
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Maria Ashby

April 22, 2026

5  out of  5
rating by Maria Ashby
"Ximena gave me good customer service I'm vey happy ! I want to congratulate Joe for the new remodeled office it looks nice and cozy."
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Nytez

April 20, 2026

5  out of  5
rating by Nytez
"Ximena was great, she helped me to improve in my insurance, and life insurance, she kept telling me more and more about different options and giving me discounts and more opportunities for me, she was very nice and friendly made me laugh a lot and had a great conversation, I really loved talking to her and her help every time I talk to her."
We responded:
"Hi Angel, thank you so much for your review! We’re glad to hear that Ximena helped you feel more confident about your insurance and life insurance options. It sounds like you appreciated her friendly guidance, the possibilities she shared, and the discounts she found for you. We’re grateful you chose us!"
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Angelica Mijes

April 18, 2026

5  out of  5
rating by Angelica Mijes
"BEST CUSTOMER SERVICE ANA EXPLAINE ALL COVREGES AND WAS VERY ATENTIVE THANK YOU"
We responded:
"Thank you so much for your review, Angelica! We’re delighted to hear that Ana took the time to explain all coverage options clearly and provided attentive support. Our goal is to make sure you feel informed and confident every step of the way. We truly appreciate your kind words and the opportunity to help you, thank you again!"
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Alec Hiben

April 17, 2026

5  out of  5
rating by Alec Hiben
"They handled my theft claim awesome, it was just easy and straight forward. And just having your own agent to call instead of waiting for 30 minutes on hold with an A.I bot is worth any amount of money. Just switch to State Farm."
We responded:
"Hi Alec, thank you for sharing your experience. We’re really glad your theft claim was handled smoothly and that the process felt easy and straightforward. We also appreciate your feedback about having a dedicated agent available to help you. Thanks again for your trust, and we’re happy to be there for you anytime."
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Marcela Ramirez

April 11, 2026

5  out of  5
rating by Marcela Ramirez
"Gracias a Ana Yoguez ,Desde el primer momento fue increíblemente amable, respetuosa y muy profesional. Se tomó el tiempo de explicarme todo con claridad y paciencia, resolviendo cada una de mis dudas sin hacerme sentir presionada y ofreciéndome las opciones. Lo que más me gustó fue la confianza que transmite; realmente se siente que está ahí para ayudarte y no solo para venderte un servicio. Su atención al detalle y su trato tan humano hacen toda la diferencia gracias state farm por tener a este tipo de agentes al servicio"
We responded:
"¡Muchísimas gracias, Marcela! Nos alegra saber que Ana le brindó una excelente atención desde el primer momento, siempre con amabilidad, respeto y total profesionalismo. Nos esforzamos por explicarle todo con claridad y paciencia, resolviendo sus dudas sin presionarla y ofreciéndole opciones para que se sienta segura y con confianza. Gracias por resaltar el trato humano y la atención al detalle; para nosotros, eso es muy importante. ¡Le agradecemos mucho que haya elegido State Farm!"
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Carmen Marquez

April 9, 2026

5  out of  5
rating by Carmen Marquez
"Ximena was very helpful , nice and has patience after going over my multiple policies for all my cars. She made sure I understood everything and explained other offers State Farm has for life insurance for my kids and myself ."
We responded:
"Hi Carmen, thank you so much for sharing your experience! Ximena truly enjoys helping our customers understand their coverage, and it’s wonderful to hear she took the time to patiently review all your policies and life insurance options for your family. We’re honored to be your trusted partner, and please know we’re here to support you and your loved ones every step of the way."
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Elizabeth Zavala

April 6, 2026

5  out of  5
rating by Elizabeth Zavala
"Buenas tardes , hoy estuve atendida por la señora Sandra Trujillo y es una persona muy agradable, me dio mucho más información de la que necesitaba , se preocupó por darme todas las explicaciones. También me ofreció una tarjeta de crédito y una aseguranza de vida . Respondió todas las preguntas sobre mis aseguranzas(carros y casas) . Siempre es un gran placer trabajar con State Farm , muy contenta por sus servicios tan personales . Es un placer ser y continuar siendo cliente de ustedes . También Rafael , es una persona agradable. Gracias y buen día 😊"
We responded:
"Hola Elizabeth, muchísimas gracias por sus palabras tan amables. Nos alegra mucho saber que Sandra y Rafael pudieron brindarle la atención que usted merece y que se sintió bien atendida. Para nosotros es un placer poder ayudarle con toda la información y opciones que necesita para proteger lo que más valora. ¡Gracias por confiar en State Farm y por ser parte de nuestra familia! Estamos aquí para lo que necesite. Que tenga un excelente día."
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Veronica Balderas

April 1, 2026

5  out of  5
rating by Veronica Balderas
"El servicio State Farm ah sido muy profesional. My Agent sandra she very nice person Me respondió a todas mi dudas ya que me ayudó con la diferentes tipos de cotizaciones y sobre todo el tiempo que obtuvo en explicarme y ofrecerme mas información de los servicios, Gracias"
We responded:
"¡Me encanta saber de tu experiencia positiva con Stacy, Veronica! Nuestra principal prioridad es brindar un servicio cortés y con experiencia, y nos alegra que Stacy pueda ayudarlo con sus necesidades de seguro. Si tiene más preguntas o necesita más ayuda, no dude en comunicarse. ¡Gracias por elegir State Farm! – Joe"
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Jose Jesus Rojas-Gaytan

April 1, 2026

5  out of  5
rating by Jose Jesus Rojas-Gaytan
"Ana Yoguez Very polite took her time to answers our concerns. Very valuable Asset"
We responded:
"Hello José, thank you very much for your kind feedback. We’re glad to hear that you found our pricing reasonable. It’s always our goal to provide you with the best service and value. Please don’t hesitate to reach out if there’s anything else we can assist you with. We truly appreciate having you as our client!"
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alvaro cisneros

March 24, 2026

5  out of  5
rating by alvaro cisneros
"My agent is Sandra Trujillo. She cleared our doubts and worries. She also told us about other instruments like Cash Surrender Insurance for our children. We are extremely happy. We get security and premium service. We are staying as customers."
We responded:
"Hi Alvaro, thanks so much for your wonderful feedback! It’s fantastic to hear that Sandra not only helped clear up your questions but also introduced you to Cash Surrender Insurance for your children, that’s a smart move for their future. We’re honored to be part of your family’s financial security and look forward to supporting you for many years to come!"
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Galo Diaz De Leon

March 23, 2026

5  out of  5
rating by Galo Diaz De Leon
"Great service clear concise info, Spoke with Ana and covered several topics regarding my policies in addition to learning more about my coverage she assisted with any questions I had."
We responded:
"Hi Galo, we really appreciate you taking the time to share your experience! It’s great to hear that Ana could walk you through your policies with clear, straightforward answers. Understanding your coverage can sometimes feel complicated, so we’re glad she could make it easier for you. Thanks for trusting us to help keep your vehicles and assets protected!"
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Carlos Morales

March 23, 2026

5  out of  5
rating by Carlos Morales
"Exelent service"
We responded:
"Hi Carlos, we’re thrilled that you found both the price and service to be top-notch. It’s always our goal to provide excellent value and care, and your feedback tells us we’re on the right track. Thanks for choosing us!"
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Cesar Regalado

March 18, 2026

1  out of  5
rating by Cesar Regalado
"This place is a lie Ximena Gastelum helped me get my monthly rate down for the first 2 months but I signed a 6 month contract for one price the same price and 2 months later it went up 100 dollars after it’s written that it wasn’t going to change a bunch of bs"
We responded:
"Cesar, I am sorry to hear you did not receive 5-star service from my office. I would like to discuss this with you and see how we can work together to resolve it. Please call me at 619-569-2220x4 or email me at joe@joefinch.com. "
Profile photo of Jose Gastelum

Jose Gastelum

March 18, 2026

5  out of  5
rating by Jose Gastelum
"Ask for Ximena Gastelum if you need help with your insurance! She is the best 100% recommend. Excellent customer service!!!"
We responded:
"Hi Jose, thank you so much for the glowing recommendation! Ximena is passionate about helping clients, and we’re thrilled to hear she made such a positive impact on your experience. We’ll be sure to share your kind words with her. Whenever you need assistance, know that we’re here to support you 100%!"
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Daniel Coronado

March 11, 2026

4  out of  5
rating by Daniel Coronado
"Had this insurance for the past 15 yeas they have a great team always have time to answer my questions and call."
We responded:
"Thank you for being a loyal client for the past 15 years. We truly appreciate your trust in us. We’re glad our team has been helpful and available to answer your questions. We are always working to provide the best value and service possible."
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Martin Alcaraz

March 6, 2026

5  out of  5
rating by Martin Alcaraz
"Ana muy eficiente muy amable buen servicio al cliente"
We responded:
"Hola Martin, gracias por su amable reseña. Ana disfruta mucho brindar un servicio eficiente y cercano, y me alegra que haya sentido eso durante su atención. Agradecemos la oportunidad de servirle."
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JORGE PANTOJA

March 5, 2026

5  out of  5
rating by JORGE PANTOJA
"Dennise Juárez muy buena agente, me ayudó para procesar un claim, solicitar una tarjeta de crédito para facilitarme los pagos de mi aseguranza."
We responded:
"Gracias, Jorge, por sus amables palabras. Nos alegra que Dennise haya podido asistirle con su reclamo y facilitarle la tarjeta de crédito para los pagos. ¡Nuestro equipo siempre está aquí para apoyarle!"
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Reynaldo Rivera

March 5, 2026

5  out of  5
rating by Reynaldo Rivera
"Ximena me dio excelente servicio. 100% recomendada. Muchas gracias!!"
We responded:
"Gracias, Reynaldo. Nos alegra saber que Ximena le brindó un excelente servicio. Nuestro equipo agradece su recomendación y espera poder asistirle nuevamente."
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Ericka G

March 5, 2026

5  out of  5
rating by Ericka G
"Called in today to add a vehicle to our existing policy and received help Ximena. She was super helpful, answered all our questions and was very professional. Thank you for your help!"
We responded:
"Thank you, Ericka! We’re pleased Ximena was able to help you add your vehicle and answer all your questions professionally. Our team is always ready to support your insurance needs."
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Betty Covington

March 4, 2026

5  out of  5
rating by Betty Covington
"Luis was friendly and knowledgeable. He was easy to talk with and answered my questions satisfactorily."
We responded:
"Thank you, Betty! We’re glad Luis was friendly, knowledgeable, and made you feel comfortable. Our team strives to provide excellent service to all our customers."
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Juan Limon

March 3, 2026

5  out of  5
rating by Juan Limon
"Ana excelente trabajo muy amable"
We responded:
"Gracias, Juan. Agradecemos sus comentarios positivos sobre el excelente y amable servicio de Ana. Todo nuestro equipo está agradecido por su apoyo."
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Alfonso Osuma

March 3, 2026

5  out of  5
rating by Alfonso Osuma
"Ana did a great job explain in coverages and service"
We responded:
"Hi Alfonso, thank you so much for your kind words! I’m glad Ana was able to clearly explain the coverages and provide great service. We appreciate your feedback and look forward to continuing to assist you"
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Robert Yorton

March 2, 2026

5  out of  5
rating by Robert Yorton
"Una muy buena atención. Con una muy buena aclaración de la cuenta"
We responded:
"Hola Robert, muchas gracias por su comentario. Nos alegra saber que encontró un buen precio y que la atención y aclaración de su cuenta fueron claras. Estamos aquí para ayudarle cuando lo necesite. ¡Saludos!"